You will find below my talk (sponsored by the non-profit https://big-on.dev/ in Singapore) on engineering productivity, metrics, and morale. The questions were awesome. 😎 It's all about psychological safety for the team for the best combination of team morale and team effectiveness. Summary Development metrics Team productivity: Per department and per team merge request (AKA pull request) rate, defined as the number of requests merged divided by the number of employees on that team Productivity of the review process : Open merge request review time Quality: Past due issues by severity and type (customer-facing, security, infrastructure) Web application performance: LCP (largest contentful paint) Backend application health: Error budgets (error rates and performance analysis per service/endpoint) Investment: Issue count by weight by type (feature, bug, maintenance, other) GitLab-specific development metrics Team Morale Use a combination of sync (meeting) an...